A study of the International Organization for Standardization (ISO), a large nongovernmental, global regulatory network whose scope and influence rivals that of the UN system. It explores the ISO's role as a facilitator of essential economic infrastructure and the implication of ISO techniques for a[...]

Structuring the Information Age provides insight into the largely unexplored evolution of information processing in the commercial sector and the underrated influence of corporate users in shaping the history of modern technology. JoAnne Yates examines how life insurance firms-where good record-keep[...]